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Office Management & Support

Coordinates various office support services, including purchasing and facilities management, which may include the following:

  • Supervises office administrative staff
  • Manages Accounts Payable and Accounts Receivable
  • Trains and coaches employees
  • Acts as a liaison between executives and clients/customers
  • Provides executive support
  • Establishes cost-effective vendor relationships
  • Resolves issues and complaints
  • Oversees shipping/receiving and inventory
  • Professional in appearance and attitude
  • Organized and multiple-task-oriented
  • Strong leader with good written, verbal, and interpersonal communication skills
  • Solid working knowledge of MS Word, Excel, Outlook, Power Point, and QuickBooks
  • Articulate, as the incumbent will converse with clients and upper management
  • Relies on experience and judgment to plan and accomplish goals

Typical duties include those described for Executive Assistant I, as well as the following:

  • Supports senior management personnel in large corporations
  • Supervises other administrative staff
  • Five or more years of related work experience
  • Advanced computer skills and the ability to train others on system usage
  • Performs administrative tasks for senior management
  • Arranges travel and meetings
  • Screens calls
  • Prepares reports and financial data
  • Trains and supervises other support staff
  • Excellent customer relations skills
  • Intermediate-level computer skills, proficiency with spreadsheet, presentation and database applications
  • Flexibility, excellent communication and interpersonal skills
  • Project coordination expertise
  • Ability to interact with all levels of management

Typical duties include those described for Administrative Assistant I, as well as the following:

  • Supports senior-level managers
  • Three or more years of experience
  • High level of computer expertise, with the competence to train and assist others in system usage
  • Supports multiple supervisors
  • Covers phones
  • Greets and directs visitors
  • Performs typing, word processing, filing, faxing
  • Basic to intermediate computer skills
  • Strong communication proficiency
  • Greets visitors, handles incoming calls, supplies information to callers and relays messages
  • May also do light typing or word processing and use e-mail
  • Basic computer skills
  • Receives and routes telephone calls
  • Greets and directs visitors
  • Handles filing, distributes mail, performs photocopying, scanning and faxing
  • May provide administrative support at various levels within the organization
  • Basic to intermediate computer skills
  • Receives and places telephone calls
  • Handles customer questions and concerns
  • Performs light to medium data entry
  • Basic computer skills
  • Excellent communication abilities
  • Performs basic clerical tasks
  • Researches information in tables or lists
  • Operates basic office equipment
  • Sorts and routes incoming materials
  • May require computer and data entry skills
  • Researches data, proofreads documents, completes forms, procedures, lists and labels
  • Operates basic office equipment and organizes work for office clerks
  • High level of initiative
  • Creates, edits and proofs a variety of documents
  • Transcribes information
  • Proficiency with the latest word processing software
  • Performs advanced word processing on sophisticated documents
  • Performs specialized functions such as graphics creation, troubleshooting and integration of data from different software applications
  • Ability to use special features and adapt to unfamiliar systems with minimal review
  • Accurately enters alphanumeric data into a database
  • Takes customer orders and enters them into a pre-established tracking system, as needed
  • Basic computer skills
  • Averages 6,000 to 10,000 keystrokes per hour
  • Prioritizes and batches material for data entry
  • Completes data entry for procedures and reports
  • Intermediate computer skills
  • Knowledge of technical material and ability to train and supervise
  • High volume data entry (10,000+ keystrokes per hour)